Completing Proof of Identity

You will need to provide a copy of one of the following primary identification documents:

• Current Australian or foreign driver’s licence (including the back of the driver’s licence if your address has changed)
• Australian passport
• Current foreign passport¹, or similar document issued for the purpose of international travel¹
• Current card issued under a State or Territory for the purpose of proving a person’s age
• Current national identity card issued by a foreign government for the purpose of identification¹

Identification documents must not be expired (excepting an Australian passport which may be expired within 2 years).

If you are unable to provide any primary photographic identification, you will need to provide two identification documents, one from each of the following lists:

• Birth certificate or birth extract¹
• Citizenship certificate issued by the Commonwealth
• Pension card issued by the Department of Human Services (Centrelink) that entitles the person to financial benefits

AND

• Letter from Services Australia (Centrelink) or other Government body in the last 12 months regarding a Government assistance payment
• Tax Office Notice of Assessment issued in the last 12 months
• Rates notice from local council issued in the last 3 months
• Electricity, gas or water bill issued in the last 3 months
• Landline phone bill issued in the last 3 months (mobile phone bills will not be accepted)

If you have changed your name, you must provide a certified copy of the relevant name change document¹, for example, a Marriage Certificate issued by the Registry of Births Deaths & Marriages, Decree Nisi or Deed Poll (in addition to the above identification).

If your legal name or date of birth does not match exactly to our records (excluding aforementioned name changes), please contact us for further instructions.

If you are signing on behalf of the applicant you will need to provide the following:

• A certified copy of the Guardianship papers or Power of Attorney;

and

• A certified copy of the appropriate proof of identity for the holder of the Guardianship or Power of Attorney.

Note: ID is not required for the member – only for the Power of Attorney

After sighting the original and the copy and making sure both documents are identical, the certifier must include on EACH page:

• Written or stamped ‘certified true copy’
• Signature and printed full name
• Qualification (such as Justice of the Peace, Australia Post employee, etc)
• Date (the date of certification must be within the 12 months prior to our receipt)

Verification

A verification of the certifying party may be performed. If a discrepancy arises, you may be requested to re-certify documentation.

Important Note

The information in this document is a guide only and we may request additional documentation prior to any payment.

• Permanent employee of the Australian Postal Corporation with 2 or more years of continuous service who is employed in an office supplying postal services to the public.
• Agent of the Australian Postal Commission who is in charge of an office supplying postal services to the public.
• Australian Consular Officer or Australian Diplomatic Officer (within the meaning of the Consular Fees Act 1955)
• Bailiff
• Bank officer, building society officer or credit union officer (with two or more continuous years of service)
• Commissioner for Affidavits or Declarations
• Court Officer, Registrar or Deputy Registrar of a Court, Judge, Clerk, Magistrate, Master of a Court, Chief Executive Officer of a Commonwealth Court
• Fellow of the National Tax Accountant’s Association
• Finance Company Officer (with two or more continuous years of service with one or more finance companies)
• Justice of the Peace
• Legal practitioner
• Marriage celebrant (registered under Subdivision C of Division 1 of Part IV of the Marriage Act 1961)
• Medical practitioner, chiropractor, dentist, nurse, optometrist, physiotherapist, psychologist
• Member of Chartered Secretaries Australia
• Member of Engineers Australia (other than at the grade of student)
• Member of the Association of Taxation and Management Accountants
• Member of the Australasian Institute of Mining and Metallurgy
• Member of the Australian Defence Force (who is an officer; or a non-commissioned officer within the meaning of the Defence Force Discipline Act 1982 with two or more years of continuous service or a warrant officer within the meaning of that Act)
• Member of the Institute of Chartered Accountants in Australia, the Australian Society of Certified Practising Accountants or Member of the Institute of Public Accountants
• Member of Commonwealth Parliament, State Parliament, Territory Legislature or a Local Government Authority (State or Territory)
• Minister of Religion (under Subdivision A of Division 1 of Part IV of the Marriage Act 1961)
• Notary Public
• Officer with, or Authorised Representative of an Australian Financial Services Licensee (who has had at least two years of continuous service with one or more licensees)
• Officer with, or a credit representative of, a holder of an Australian credit licence (who has had at least two years of continuous service with one or more licensees).
• Permanent employee of the Commonwealth (or Commonwealth Authority) or a State or Territory (or State or Territory Authority) or a Local Government Authority with two or more years of continuous service
• Person before whom a statutory declaration may be made under the law of the State or Territory in which the declaration is made
• Pharmacist
• Police Officer, Sheriff or Sheriff’s Officer
• Senior Executive Service Employee of the Commonwealth (or Commonwealth Authority) or a State or Territory (or State or Territory Authority)
• Teacher employed on a full-time basis at a school or tertiary education institution
• Trade marks attorney
• Veterinary surgeon

• an authorised staff member of an Australian Embassy, High Commission or Consulate
• an authorised employee of the Australian Trade Commission
  who is in a country or place outside Australia
• an authorised employee of the Commonwealth of Australia
  who is in a country or place outside Australia
• a Member of the Australian Defence Force
  who is an officer or a non-commissioned officer with 5 or more years of continuous service
• a Notary Public from a country ranked 129 or below in the latest Transparency International Corruptions
  Perception Index: http://www.transparency.org