Find answers to questions frequently asked by our members.

Do you have a question that isn’t covered? Give us a call on 1300 307 844 for assistance.

  • What part of the Scheme am I in?
  • What fees do I pay?
  • Contributions
  • I'm off crook and I've run out of sick leave, what can I do?
  • Early release of super benefits
  • Who gets my super if I die?
  • Investment options
  • Planning for retirement
  • Rollovers
  • Salaries
  • Salary sacrifice / additional voluntary payments
  • Statements
  • Surcharge
  • Total Employment Costs (TEC's)
  • Transfers
  • Website access - PIN number
  • Where can I obtain more information on Super and money matters?

What our members say

“I gained a better understanding of my current superannuation position, other superannuation products available to me & general retirement options.”

Resources

Learn more about your membership from our publications, articles and FAQs. Use our planning tools for help making decisions then download the forms you need to make changes to your super.

Learn more

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